What is operational leasing?
Leasing a car for a specified duration and mileage range, with all essential services provided for the car included (licenses, comprehensive insurance, regular maintenance, tire changes
Is it necessary to specify the length of the rental period?
Yes, for companies, the kilometer limit is determined at the beginning of the contract. In the reservation form, individuals must specify their desired daily kilometer limit, which can be set at 100, 120, or 150 kilometers. If Kilometer limit is exceeded, Extra fees will be applied based on the car's usage and category. Regarding buses, the rental cost is determined by the trip duration and the hours of waiting.
What vehicles can I rent through GB Auto Rental?
GB Auto Rental offers a wide range of vehicles including any private or transport vehicles weighing 5 tons or less, including 4x4s, electric cars, sedans, and buses of all sizes and more.
Are there any transportation services to and from the airport?
Yes, the company provides transportation services to and from all airports in Egypt through the latest fleet of private cars, vans, minivans, and tourist buses.
Is there a door-to-door transportation and pickup service?
Yes, the company provides this service for an additional fee.
Can I modify or extend my short-term rental reservation?
Yes, you can easily do this through your registered profile under the “Active Rentals” section.
Are there any mileage limits for short-term rentals?
Yes, the maximum mileage limit is 150 km per day.
What should I do if I need roadside assistance during my short-term rental?
If Roadside assistance is needed, Send us an email on gbrental-sales@gbautorental.com
What is the process for vehicle pickup and drop-off?
To ensure a smooth experience, please specify your desired pickup and drop-off location and time when making your reservation.
What are the rental car insurance coverage limits?
Every car has insurance coverage for accidents, theft, and fire, with deductibles included.
In the event of an accident, what is the proper course of action?
•The company should be notified immediately. gbrental-sales@gbautorental.com •Authorities must be called to the accident site to conduct an inspection, and a police report will be filed regarding the incident. •The company requires an official copy of the police report to proceed with insurance procedures. • Deliver the car to the company, ensuring you have all the required documents.
What are the options for paying the rental value?
The rental value can be paid via cash, credit cards, bank transfers, and transfers through various e-wallets.
What documentation do I need to provide for renting a vehicle?
Copies of a valid ID/Passport and a valid driving license are required to ensure a smooth rental process.
Are there any restrictions on where I can drive the rental car?
You can drive anywhere in Egypt, except crossing into Sinai while driving a 4x4 vehicle.
What should I do if I lose or damage the rental car keys?
Email us at gbrental-sales@gbautorental.com
What to do if you’re locked out of your vehicle or involved in an accident/theft/break-in?
Email Us immediately for assistance. gbrental-sales@gbautorental.com
Can I repair my rental vehicle?
No, repairing the rental vehicle on your own will cancel the insurance, making you liable for the full cost.
What to do in a vehicle breakdown?
In the case of a breakdown, do not hesitate to contact us at gbrental-sales@gbautorental.com for immediate help.
Can I use my rental vehicle for towing?
No, the rental vehicle cannot be used for towing purposes.
What should I do if I have a dead battery?
If you encounter a dead battery situation, please email us at gbrental-sales@gbautorental.com, and we’ll assist you promptly.
When do I need to pay the rental value?
• Individuals and tourism companies are required to pay in advance. • For companies, payment is made according to the terms of the contract.